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What is Amazon ERC Number and Hours of operation?

The Amazon ERC stands for Employment Resource Center. This department supports the Amazon HR department in all cases associated with Amazon employees. Though, ERC plays a bridge role among human resources and employees, but, keep it in mind to contact on Amazon ERC Number for asking about job status by non-Amazonians is just a waste of time; nobody will hear you regarding this, instead of contacting Amazon human resources on email for this purpose.

What does Amazon ERC do?

To address Amazonians’ problems regarding financial, policy, and other terms, Amazon hired 900 associates (group known as Employee Resource Center OR ERC) for help to the HR department.

ERC works as a communication platform for Amazonians to address their issues with Amazon, through calls, chat, or email, the associate has to receive queries from employees or ex-employee and solve them. In the case of Amazon ERC Number, executives were unable to solve the issue at their level, the issue was forwarded to the Amazon Human Resources department to further processing.

For employees convince Amazon ERC works in eight countries. ERC executive hires from different countries, and the team is able to communicate in 14 languages. Basically, they help to:

  • Gathering details timely, accurately, and answer to any related questions.
  • They provide information that is not available on Amazon’s official website.

Amazon ERC Number VS Amazon HR Number

Don’t confuse me, both are different. ERC (Employee Resource Center) is just one helping section of the HR department to solve employees’ problems. While on another hand Human Resource department is wide, and handle hiring employee and analysis the market requirements. Additionally, phone numbers are also different, Amazon ERC phone number (888) 892-7180 is for talking to executives, While the Amazon HR Department number is 00 1 206-922-0880 or 1-888-280-4331.

Amazon ERC Number Hours of operation

Though Amazon ERC Number (888) 892-7180 or 1-888-280-4331 are available to Amazonians 24X7, HR timing is between 9:30 a.m. to 5:30 p.m on any business day.

Well, Amazonians can call the Amazon ERC Number anytime but if you want that your call is received quickly or quickly answered to your call So that the solution to your problem can be fast, then it will be beneficial to call you at a specific time and that specific time is 10:00 AM to 11:00 AM.

During this time, whatever calls are made, are mostly answered quickly. By the way, this is not a specific or standard rule, nor is there any specific mechanism behind it.

Of course, it may be a myth, but this is what most people say when they did call on Amazon Employee resource Center number during this time, they got better service.

How to Contact Amazon HR Department

Look, understand very well that Amazon REC is not a Human Resource department in itself, rather, it is a communication mechanism to support the HR department, in which the REC executive is given access to some information so that without disturbing the HR officers, he/she can solve the employee’s problems at their own level.

But it does not mean that there is no significance, it is an important responsible department in itself. If it is sometimes that the solution is not in the executive’s access, then they forward that problem to the HR officer. Alternatively, you can follow the way lists below:

  • Contact by Phone Call: Dial number 1-888-280-4331, and say “Representative” after the reply from Amazon call automatic system, explains your query or problems in short. If required, your call will transfer to the Human executive for live chat, now explain what’s you want to know or whatever in detail, so that agent can understand correctly and solve the issues fast.
  • Contact Online: Mail the department at email: hr@amazon.com, for search jobs visit
  • Mail Address: Address: P.O. Box 81226 Seattle, WA 98108 US

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